How do I activate my membership and reserve a court?
Follow these steps to activate your membership and start booking via Playtomic:
Step 1: Wait for activation
- Once your membership fee has been received, we’ll activate your membership within 2 working days.
Step 2: Download the Playtomic app
- Use the same email address you registered with at Hyline Club.
- Prefer using the Playtomic website? That’s possible too, but the app is more user-friendly.
Step 3: Book your court during off-peak hours
- As a member, you can book for free during off-peak hours (€0).
- Playtomic always asks for a payment method—even for free bookings. This is a security measure. Add other players to avoid extra charges.
Step 4: Book your court during peak hours
- As a member, you can pay using your Hyline Club Wallet credit. The amount is automatically deducted.
- You can add other players to your booking or share the booking with them. Costs are split evenly.
- Non-members pay using their own payment method.
- Members can purchase extra credit at a discounted rate.
Step 5: Confirmation & access
- You’ll receive a confirmation email after booking.
- The reservation will appear in the app.
- Club closed? Use the booking code in the app to enter the park and clubhouse.
What is the Hyline Club Wallet?
The Hyline Club Wallet is a convenient way to pay for padel courts. You deposit money into your wallet in advance and use it to book courts, both during peak and off-peak hours.
When you book a court, the full amount is temporarily held. This is not an immediate payment. Two hours after your match, the system checks if everyone has paid. Then only your portion (plus any fees) is actually charged. The rest is automatically refunded to your wallet. If you book a court during off-peak hours, you pay nothing—the amount shown in the app is €0, but you still use your wallet.
At Hyline Club, the amount of your annual membership is credited to your wallet. With that, you can play 25 hours during peak hours and unlimited during off-peak hours. If your balance runs out, you can top up your wallet at a reduced member rate.
What is the difference between Playtomic, Padel2Day, and Meet & Play?
- Playtomic is an international app focused on padel players. You can easily book courts, find open matches, track your level, and meet new players. The app offers extensive community features such as statistics, rankings, and the ability to organize your own matches or tournaments. The platform uses a score from 0 to 7, based on your performance in played matches.
- Padel2Day is a Dutch platform mainly focused on organizing tournaments and events. Players can sign up for original formats like King of the Court, Glow in the Dark, or Early Birds. Padel2Day is widely used by clubs that regularly offer fun and varied padel activities. The platform offers less advanced skill tracking; it’s more about enjoyment and participation than performance analysis. Hyline Club uses Padel2Day for the weekly Hyline Hustle on Sunday mornings.
- Meet & Play is the official reservation system of the KNLTB (Royal Dutch Lawn Tennis Association). It is especially suitable for members of affiliated clubs and provides a reliable way to book courts and participate in official competitions. Meet & Play uses a score from 1 to 9, where 1 represents professional level and 9 beginner level.
Do I need to be a member of Playtomic, Padel2Day, or the KNLTB to play or reserve a court at Hyline Club?
No, you do not need to be a member of any of these platforms to play at Hyline Club. However, we use Playtomic as our reservation system, so you’ll need a free account to book a court or sign up for matches. For lessons, clinics, or tournaments via Padel2Day, a separate registration may be required depending on the event. Membership with the KNLTB is only necessary if you want to participate in official competitions.
Can I use the Hyline Club Wallet for Padel2Day?
No, the Hyline Club Wallet only works within the Playtomic platform and is linked to Hyline Club. Padel2Day uses its own payment system with credits. These must be purchased separately through Padel2Day and are not connected to Playtomic or other wallets.
Does Hyline Club offer official Playtomic leveling?
Yes, Hyline Club has recently been officially certified as a Playtomic Leveling Club. This means you can join recognized leveling sessions, where a certified coach assesses your padel level. After such a session, your level is more reliably displayed in the Playtomic app, helping you get matched with players of similar skill. This leads to fairer matches, more enjoyment, and a stronger community.
Want to join a session? Go to Hyline Club in the Playtomic app and click on "Academy" to sign up for a session.
How does the scoring work?
Padel uses the same scoring system as tennis: 15, 30, 40, and game, with deuce at 40–40. At deuce, you must win two consecutive points to win the game.
A match usually consists of best-of-three sets: the team that wins two sets first wins the match. You win a set by winning six games with at least a two-game difference. At 6–6, a tiebreak is played to seven points (with a two-point difference). If a third set is needed, it is often played as a super tiebreak to ten points.
How do you serve?
The serve must be underhand and struck below waist level. You start from the right side and alternate sides after each point. The ball must bounce behind the service line, between the center line and the side wall, and land diagonally in the opponent’s service box without touching the net.
After the bounce, the ball may hit the glass wall, but not the fence—otherwise, it’s a fault. The receiver may return the ball either before or after it touches the wall. If the ball hits the net but still lands correctly, the serve is replayed. If it hits the fence or lands outside the court, it’s a fault.
What are the rules during a rally?
During a rally, the ball may only bounce once on the ground. Players can choose to let the ball bounce or hit it directly as a volley—but volleys are not allowed on the return of serve.
The first bounce must occur without the ball touching a wall or the fence beforehand—otherwise, it’s a fault.
After a correct bounce, the ball may hit the glass wall and still be played back. It can also be returned via the wall.
If the ball hits the fence before crossing the net, it’s a fault.
If the ball is hit over the wall (4 meters) or the fence (3 meters) via the court, it usually counts as a point—unless a player manages to return it from outside the cage. The rally ends when the ball bounces twice or a player breaks a rule.
What is the difference between the game formats Mexican, Hustle, and King of the Court?
- Mexican: You play multiple short matches, each time with and against different players. Match pairings are based on results: the better you play, the stronger your opponents become. Every point won earns you points, and the player with the most points at the end wins.
- Hustle: Hustle is an individual sign-up format. Upon arrival, you're randomly paired with a partner of similar level. You play short one-set matches. After each round, you switch courts and partners. This creates lots of variety and makes it easy to meet new people.
- King of the Court: This is a competitive and popular format where the goal is to end up on court 1. You play with a fixed partner and move up a court after each win. If you lose, you move down a court. The two teams that end up on court 1 play a final match. Win that, and you’re the King (or Queen) of the Court.
